Periodically, NISS sends out a customer service survey to our member companies...

Vol. 52 | November 2023

Customer Service Survey Results

Periodically, NISS sends out a customer service survey to our member companies to assess ways we can make the reporting process easier for our members and to get feedback on our quality of service. We recently received results from our most recent survey and the responses were overwhelmingly positive. Here are a couple of examples:

NISS is very pleased with the responses from the survey as customer service is our top priority. We will continue to do all we can to make the reporting process as easy and simple as it can be.

Annual Statement Line Changes

As announced in NISS Bulletin 12-2023, the National Association of Insurance Commissioners (NAIC) has adopted revisions to Annual Statement reporting effective January 1, 2024. The revisions are as follows:

Pet Insurance is being separated from Inland Marine to accommodate the rapidly growing Pet Insurance Industry and allow more visibility into each participating company’s separate Pet Insurance Financial Information.

Inland Marine (09.0) is being replaced by:

  • Inland Marine (09.1)

  • Pet Insurance Plans (09.2)

Additionally, Medical Malpractice and Products Liability were expanded to separate Occurrence and Claims Made Coverages. Medical Malpractice (11.0) is being replaced by:

  • Medical Professional Liability – Occurrence (11.1)

  • Medical Professional Liability – Claims Made (11.2)

Products Liability (18.0) is being replaced by:

  • Products Liability – Occurrence (18.1)

  • Products Liability – Claims Made (18.2)

NISS will be updating the Annual Statement Lines of Business codes per these changes. Beginning January 1, 2024, these changes apply to all data reported on Statutory Page 14.

About Us

NISS is a unique resource for the property/casualty insurance industry. We collect and report timely, quality insurance data and perform other related functions at a reasonable cost.

For more information, please visit www.niss‑

2023 Upcoming Due Dates

For a list of upcoming due dates, please click here.

2023 Upcoming Meetings

Executive Committee Meeting
Video Conference
November 28, 2023

Board Meeting
Video Conference
December 11, 2023

Stat Brain Teaser

23 – 8 / 4 x 2 + 7 = ?

Please email your answers to A person will be randomly drawn from the first ten correct answers, and that person will win a $25 gift card from!

Winner of $25 Amazon gift card last quarter: Sue Baker

For the question and answer from the last brain teaser, please view the NISS News section here.

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